We have a 7 Day Replacement Policy, which means you have 7 days after receiving your item to request a replacement.
To be eligible for a replacement, your item must be damaged when you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a replacement, you can contact us at hello@Grid Frames .com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a replacement will not be accepted.
You can always contact us for any replacement question at info@Gridframes.in
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Shipping policy
SHIPPING
Surface Shipping: 5-14 business days from placing the order
Express Shipping: 2-7 business days from placing the order
REPLACEMENT
We have a 7 Day Replacement Policy. To be eligible for a replacement, your item must be damaged when you received it, in its original packaging. You’ll also need the receipt or proof of purchase.
To start a replacement, kindly contact us at hello@GridFrames.in. We do not offer any refunds as every order is custom framed as per your specification.
Customer support :-
+91 85903 61212
+91 99951 82402
Shipping Support:-
+9196333 77096